I accidentally washed my inexpensive prepaid mobile phone along with my laundry, rendering the phone inoperable.
I did a search online and found Walmart sold the same model for $29.88 and that it was on sale for $24.88.
The Walmart.com website showed that it was in stock at my local store and with "site to store" I could pick it up the same day.
Because it is an older model phone, I was somewhat skeptical that they did have it in stock. So I decided I would go to the store to purchase it..
They did have it in stock. When I told the clerks the Walmart.com price they refused to honor it. I was told "every item in the store was priced lower on Walmart.com."
I was furious at them. This was the same store that closed 15 minutes earlier than their holiday hours -- locking the doors and turning people away.
Imagine my surprise then when I did some research and found this on Walmart.com:
"Our stores will not match prices with our online store (or other online stores) because we do not consider them to be in competition with our retail stores."
There you have it. Their corporate policy is to not honor their advertised prices.
They should change their deceptive practices or the name of Walmart.com, imo.
Product or Service Mentioned: Walmart Website.
Monetary Loss: $5.