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Walmart has a loaf of bread that sells for 84¢. Most shoppers understand that the freshest product is on the bottom of the shelving. Walmart takes advantage of that by placing a loaf of bread that is packaged in an almost identical package directly below the 84¢ bread; the price is $1.73.

When going through the self checkout, I complained. An associate ran the UPC code on his phone and declared the price to be correct so I had the item removed. I then complained to a customer service supervisor and walked with her to the bakery to validate my complaint; and that is when I discovered the deceptive practice. The customer service said that the packaging was not the same and that I should be more observant.

I then complained to a store co-manager (Andrew Sad ) who, after looking at the product arrangement, acknowledged the validity of my complaint. He fully agreed that the manner in which the product was placed would cause a person wishing to choose the freshest loaf would then pick up a more costly loaf. His solution was to promise to notify corporate so that they could change the product arrangement.

I have no bread.

Reason of review: Poor customer service.

Monetary Loss: $1.

Preferred solution: Let the company propose a solution.

Location: 115 W Farm to Market Rd 544, Murphy, TX 75094, USA

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Guest

You are that mad over $1? Why don't just you get a job so you can afford the dollar? You really must have a sad poor life if you are complaining about one dollar.

William G Zkb
reply icon Replying to comment of Guest-1578259

This is not about money. This site required that I input a $ amount; there was actually no monetary loss. Again, this is not about money.

Guest

These are the dumbest complaints ever...

Guest

I love this idea for my store. On my way right now.

Guest

What was the price on the bottom shelf? Did it say 84 vents or was it marked correctly and you didn't bother to look at it?

William G Zkb
reply icon Replying to comment of Guest-1577646

It was not marked; verified by management.

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