London, Ontario
Not resolved

I purchased a Toshiba 40" LCD TV today from Walmart in my town in Ontario. When opening the box I immediately noticed the packaging was ripped up, it did not seem new.

Hoping it was only a returned item for no reason, I turned out the TV to find a very dim image. The backlight was not functioning and changing the setting had no effect. It is a completely defective product out of the box. It was not even a open-box item, supposed to be brand new !

Huge disappointment. I have to deal with this going back and forth switching TVs because someone at Wal-Mart allows returned and broken items to be sold to customers again and again !

We don't need their ***, obvious I will return it but who will pay for my time lost and disappointing purchase. Wasted at least 5 hours on this due to carelessness by Wal-Mart and Toshiba.

Product or Service Mentioned: Walmart Deal.

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