Bought a television for in store pick up today. They charged me and the funds left my account.
The instructions said I would receive an email soon that my order would be ready for pick up today and that I was listed as the person that had to pick it up. 3 hours pass and no e-mail. I go to the store and am told that sometimes electronic items have verification holds for 48 hours. She gives me a number to call and after waiting on hold I have an associate explain that because of fraud they need to wait and make sure.
I don't get what they need to make sure of, the item wasn't being sent to my home, I was going show my ID to pick it up. If i had run my card in electronics they would have let me take it right then, I don't think I've ever had them ask me to prove who I am to make a purchase in store.
If I'm the one picking up the TV I can't say I never bought it. Is this even legal, they dont tell you thus when you are placing the order.
Product or Service Mentioned: Walmart Pick Up Service.
Reason of review: Order processing issue.