I had a prescription called in for my daughter for antibiotics this afternoon. When I called to check on the status I asked what the cost of the drug was and stated that I did not have insurance.
The person I spoke with quoted me a price under ten dollars. I repeated the price back to that person and stated once again if that was the price without insurance and I was assured yes.
When I went to pick up the drug the price was seventy dollars. The person I spoke with denied her statement and said I misunderstood.
Product or Service Mentioned: Walmart Pharmacist.
Reason of review: Poor customer service.
Preferred solution: Terminate the dishonest "professional" employee from their staff. I have been in healthcare for 20 years and to not step up and admit they made a mistake is unconscienable when dealing with humans and their lives. My daughter did not receive her meds..