I went into the store in Waterbury tonight to purchase a Christmas gift for my daughter. I was helped by 2 employees and a csm that was very helpful.
I didn't want my daughter to see the scooter so I had my son take her to pick out clothing that I also was going to purchase 2 female associates came over and snatched the clothing out of my kids hands and scolded them my kids immediately came to tell me what happened i reported that you the csm that helped me cashed out my order she called over the assistant manager over named John he was rude, nasty, and disrespectful to me and my children as they were describing the associates and telling him what happened .
As I walked away he went over to other associates and begin talking about me and laughing about the situation. I immediately asked for a refund in which he acted as if he didn't want to process I will be contacting corporate for some of the things that he inappropriately said as well
Product or Service Mentioned: Walmart Manager.
Reason of review: Poor customer service.