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DO NOT BUY FROM WALMART.They market through realco, an obscure organization that takes the order, charges the expedite fee, ships late, doesn't answer phone calls or emails, and subsequently, walmart denies they have any obligation for reimbursement, order problems, shipping delays and anything relating to the order.

Do not buy anything from walmart.com as they use such obscure companies with no recourse from them, or the companies that the order is made through. Amazon here I come, Walmart will never be a player in online sales with this BS.

You would expect more from such a large and well run organization but this is an exmple of being too arrogant to really research the vendor and insure that when a customer orders something from them they provide the utmost in customer service.They must be hurting from the fact that consumerism is dying and therefore focus on how to skim a profit off the backs of other questionable organizations.

Review about: Walmart Customer Care.

Reason of review: Problem with delivery.

Monetary Loss: $50.

Preferred solution: Price reduction.

I liked: I used to like their organization.

I didn't like: Way they tried to offload ressponsibility.

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Anonymous
Coon Rapids, Minnesota, United States #1266237

It's very simple.When you order from Wal-mart, just like Amazon, you can tell before you finalize the order who the seller is.

If the seller is Wal-mart, then you are fine...they will help if there is an issue.If the seller is someone else, then you have to deal with them.

Anonymous
Barton, New York, United States #1266053

I am having the same problem with the wet to dry straightener so frustrated at this point and WalMart claims they can not do anything!!!!!

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