Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I completed the claim online, attached the form to a padded envelope that I taped up and they said I didn’t send the right item. I called, the woman realized they had it wrong said I would get a call back in two days.

No one called me so i called back after a week. Then they claimed the envelope was empty! After I spoke with a woman who said they thought the product sent was not the one desceibed. I have been trying to get my reimbursement for TWO MONTHS!

I went to UPS, like they told me and got copies of the paperwork, NOW they are trying to say that it’s the paperwork they gave me. WHAT?!

I will NEVER purchase anything from Walmart that needs a warranty! I’m going to Best Buy, where I don’t have to jump through hoops to get my money back!

Product or Service Mentioned: Asurion Claim.

Reason of review: Poor customer service.

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Go to Costco, you will be satisfied, but dont abuse the return policy


Don't have to jump through hoops at best buy!!! Lmfao!

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