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This happened yesterday. I got my tax refund loaded on this card and then they blocked me.

I have no access to the money I can't pay my bills or feed my fids nothing. How can I get a person to talk to or how do they release my funds to me..

I'm literally going crazy racking my brain and nothing. Do use this card

Product or Service Mentioned: Walmart Moneycard Prepaid Card.

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Has anyone ever been successful at getting their account unblocked or somehow getting your money out of the account?


Same thing happened to me this morning. I got my direct deposit from work put on my card.

My account is now blocked and is pending review. They told me it was because my first direct deposit was over $500 and would take 4 hours for the investigations team to release it. Its been more than four hours and I am still blocked.

How do I get my hard earned pay check off of that card? I have rent to pay


My husband has had 3 paychecks deposited to his account while waiting on them to send us a replacement card about a month ago. The first card didn't come so we had to wait on another, the second card didn't come so he called them again.

They said his account was canceled because someone kept calling for a card (DUHH MY HUSBAND).

We need the money off of the card!!!!! We have bills to pay!!!!!


They say you will have to wait until the Coporate bank calls you. +1 (866) 652-4611 Is the number they gave me today.

Ext 3690. I'm dealing with the same thing.

I had to re-submit my ID for them to look at it by hand instead of their scanning system. I was told to call back wednesday or thursday to get an update.


Where you successful in getting the block Removed


I am dealing with the same exact thing and no one at customer service cares they act and speak like robots! They do not care about helping people and there is nothing we can do about it!

I have been locked out of my account for two weeks now! Not only are they holding my taxes they blocked me from getting money i had in there already!

@Angel McCloud

I agree with you. And the think Indian accents don't help anything either.