I was looking for citric acid to make bath bombs, and had prior to going to Walmart, found some online. I went to two different locations and misdirected by a total of 8 people.
This is ridiculous. I was taken to anti-acid at least three times and the workers didn't even know what citric acid was once I pulled up the item on my phone. I wasted 2 hours of my day, and ended up not even finding the product.
Customer service didn't even know what I was looking for, the pharmacy department told me to go to the gardening section where it obviously would not be, and general workers kept taking me to the medical isle. This is so ***
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.
Walmart Cons: Had no answeres, Employees attitudes.