Walmart - E-gift card

3290 of 5140 Walmart reviews

Update added by user Jun 18, 2013

Well, it took 2 days they finally emailed my son the information needed to redeem the card.

If the delivery time is 48 hours that is what they should put on the description online. I would have been fine with that because I would have sent the money he needed though a different method.

I learned a lesson and will never trust Walmart again.

Original review posted by user Jun 17, 2013

Website states the recipient will receive within minutes usually, it has been over 24 hours and still nothing they took my money immediately out of my account but still have not sent the card information to my son who is in a different city waiting for money he needed .I complained to Walmart customer service who sent back a generic response to my email.

Well it has been 24 hours and still nothing, they just keep saying it is processing?

what is there to process send the email you sent me two already???

This is absolutely a rip off!Do not trust the website or Walmart.

This review is a subjective opinion of a user.
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More Review Details

Product or service
Egift Card
Review category
Auctions and Internet Stores
review #420187
Had an experience with Walmart? Submit review ›
Helpful? 37 Yes 37 9 No 9
Had the same issue 91 Yes 91
3290 of 5140 Walmart reviews

Feb 07, 2015 #942579 Harbin, Heilongjiang, China

Hopefully you followed on your report to your State Attorney. My advice to anyone who even mentions Wal-Mart is, "Drop everything and rush over there if you are anxious to get stiffed." Mal-Wart is despicable and infamous in that they make every effort to stiff their suppliers, employees, customers, etc.; they are Masters at what they do.

7 2 Reply

Apr 09, 2016 #1141937

Its not actually Walmart, its the scummy employees they hire. I have had the same problem with Lowes and Home Depot. I am not being racists but I would be willing to bet the ones doing the scamming are Black.. Get mad if like, but the truth is the truth. Wake up people This world has been going to *** for years because of Affirmative Action. Read about it. Make yourself knowledgeable. Get your heads out of the sand and realize the truth of whats happening.

1 4 Reply

Jun 14, 2015 #995156

Gotta love the shills downvoting legitimate complaints! I wish they put this much effort into actually fixing their customer service!

3 2 Reply

Sep 15, 2014 #870147 Tyler, Texas, United States

Froze my debit card account for 5 days over a 25 dollar card for my nephews 2nd birthday

6 1 Reply
Dr. Casey

Sep 14, 2014 #869907 Noblesville, Indiana, United States

Same issue here. Wal-Mart is a complete waste and totally non-value added when it comes to customer service and keeping promises.

7 4 Reply

Aug 14, 2014 #856526

How do i print them

0 5 Reply

May 10, 2014 #813991

CORRECTION... Same issue here. Went to and the eGift card page says "within 24-48 hours (usually within minutes)". I'm now well OVER 48 hours and still no email. Logged in and it still says "processing". Spoke to Customer Service... useless! If it's a fraud issue, they should be able to verify my info when they had me on the phone. I will NEVER buy a gift card from them again. What a waste of my time!!!

7 3 Reply

Jul 27, 2014 #846704

umm....hello they're making interest off the day or two they have your money before they release it...think how much they make each day they have ..

10 6 Reply

Jun 14, 2015 #995158

You are absolutely right Saerryn! I'm estimating they make BILLIONS off of their kiting operations to keep the shareholders happy! They barely have to sell products anymore to make a profit! Downvote THAT, shills!

5 2 Reply

Jun 14, 2015 #995183

Major shill downvoting here! Not even an hour ago I posted here and I'm receiving downvotes! WAY TOO OBVIOUS!

4 2

May 10, 2014 #813990

Same issue here. Went to and the eGift card page says "within 24 hours (usually within minutes)". I'm now well OVER 24 hours and still no email. Logged in and it still says "processing". Spoke to Customer Service... useless! If it's a fraud issue, they should be able to verify my info when they had me on the phone. I will NEVER buy a gift card from them again. What a waste of my time!!!

3 1 Reply

Feb 15, 2014 #785574

I will never, ever buy a Walmart egift card again. 48 hours later and still no delivery. I spoke with a Supervisor on their phone support who put me on hold for 24 minutes and returned to tell me that he spoke with their billing office and assured me that "it should be posted by the end of tonight; if not first thing tomorrow morning." What the heck!? He told me that the hold was for my protection to ensure that I was the actual purchaser. Of course, it is now Saturday night and nobody in their finance office called me during business hours on Friday to confirm my identity and purchase. I could have bought a physical card and snail mailed it by now. I could have bought a laptop and driven it to the recipient by now. Do not, ever, under any circumstance, purchase a Walmart egift card... buyer beware!

3 1 Reply

Feb 10, 2014 #784035 Nashville, Tennessee, United States

The egift card delivery system is horrible. They should not even say that the card will be delivered "within hours" if they take 24-48 hours to process the payment. I will not use them again. It's embarrassing to tell someone to watch for it and then it doesn't come. If I had gone directly to the store and swiped my credit card I would have had a gift card by now.

2 0 Reply

Mar 27, 2015 #964319 Mannford, Oklahoma, United States

That's why I usually go to the store and get the giftcard. I just put the giftcard in an envelope and send it in the mail. Either that or send it through MoneyGram or Paypal depending on how fast they need it. Probably better off sending it through the post. You can also go to your post office and send money through there.

1 0 Reply

Jan 29, 2014 #779924 Memphis, Tennessee, United States

Same thing here, I ordered about 36 hours ago, but the order is still in "processing". I've spoken to three different customer service reps at, but they all say it should be sent any time now OR it could take up to 48 hours. The last one even told me that it usually DOES take 48 hours even though the website says it "usually sends immediately". I was trying to send grocery money to a relative who REALLY needs it. What a ploy! Stay away from this scam.

2 1 Reply

Jan 15, 2014 #774052 Jacksonville, Florida, United States

Same thing as others...the website says in most cases, these are immediate but can take up to 48 hours. I ordered yesterday for my son and checked today, still nothing. I called customer service and was on hold 15 minutes, when I finally reached someone, they really could not give me an answer. I then (during this call) received a call from someone else in a verification department leaving me a message with an invoice reference and asking me to call back. I hung up with customer service and called the verification number 888-516-2614 with referenced to an invoice #. I got a message saying they were unavailable but would check emails during off hours and they were closed at this time. They wanted me to leave details with this reference number.
Instead, I have cancelled my order and purchased an e-card from a different store, it went direct to my son's phone and he can get groceries TONIGHT.
This was a total waste of time!

1 0 Reply

Dec 07, 2013 #754253

Absolute Same experience. Horrible awful customer service with automated useless replies. They use different measured terms to be deceptive: immediately, within hours and then "usually immediately but within 48 hours". Good deceptive side stream of revenue Walmart. Hold on to a few million processing payments where you extract funds but do not provide a product- that will net interest in your account. Deceptive to be kind but more feasibly an initial slip stream of revenue that is not in the best interest of the consumer. An ecard does not require a stocked product, the code should be generated and sent at point of sale. Groupon does it, Amazon does it...this is the industry standard across the board for everyone but Walmart. Sneaky.
Thumbs down Walmart.

4 0 Reply
disgruntled Walmart stooge

Nov 21, 2013 #745558

Ecards paid for with Paypal used to take a few minutes, like the website still states (usually). I'm sure some d-bag genius figured out they could earn millions in interest sitting on the funds for 48 hrs. Very sleazy move by Walmart, one of the sleaziest companies on the planet.

5 2 Reply

Jun 03, 2014 #823210 Philadelphia, Pennsylvania, United States

I realize your message is quite old, but just to say, I paid with paypal and did NOT get the ecard in a few minutes.

1 0 Reply

Aug 06, 2016 #1195680 Arizona City, Arizona, United States

You know what I paid for my PayPal card and got it within 5 minutes now I pay with my Visa and it's been like 39 hours....

0 0 Reply

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