I have been using my ebt card at Walmart and last week made a big purchase of all food at a local store. At the end of the transaction I was asked to pay $8.00 in cash for what should have all been food covered by the ebt card.
So as not to appear rude and hold up the line I just used my debit card and paid the additional. I went to customer service and the rep was unable to tell me why I was charged this amount. So as not to be late for an appointment I had I left and chalked it up as another Walmart experience. Well last night I went to Walmart to purchase tartar sauce and used the ebt card and was advised was not covered.
I asked the cashier why and she stated I would need to contact ebt card issuer and maybe the item was non-essential. First of all why would I contact ebt card issuer when Walmart would be the one to code item for purchase and how can she say it was non-essential item....it is food item!!
I am sick of Walmart being the bully....end of me spending money there. I know one person doesn't make a difference, but it's a start as I see it.
Product or Service Mentioned: Walmart Cashier.
Monetary Loss: $1.