I had a 5 month old Emerson TV start acting up. Wal Mart told me to contact Emerson for warranty repair.
I did and the support people there said they'll replace it with a new TV. They shipped me a box and instructed me return TV and all items that came with it. 3 weeks later, I received replacement TV with no remote, owner's manual, or screws to secure TV to its base.
I called support people, they said TV sent was refurbished and they'll send remote but not screws or owner's manual. Buyers beware when buying Emerson TV.
Product or Service Mentioned: Walmart Replacement.