Miami Gardens, Florida
Not resolved

I bought the emerson 40" on Oct 21 for Christmas I opened it on Dec 25 t v it died in less than 3 month of use on march 2 they will not refund my money and they tell me I have to pay 75 dollars for labor I always looked up to Walmarts after this I know that they and Emerson are a bunch of crooks may God bless them . what ever you do don't buy emerson t v a bunch of junk.

I never though this would happen at walmarts I have been to the service center and email walmarts they never bothered to return my email. I will continue to email and contact different people until I get an answer.

Reason of review: Damaged or defective.

Monetary Loss: $319.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

15 days on all electronics...No exceptions. Hard to believe you bought yourself a TV in October and didn't open it until Christmas day.

Your story has a lot of holes in it. Give up on the full refund...not gonna happen.


Actually tv's are an exception to that rule they are a 90 day policy item. Additionally refund policies of any retailer is based on contracts between a retailer and suppliers regarding how much time before the supplier will not reimburse the retailer.

There is always a method to the madness. As far as the refund no store wants to take a $250 hit plus a possibility of paying to get rid of the tv. As far as the customer all electronic departments in a Walmart have a full refund policy sign usually by the registers as well as at the customer service desk.

Please stop wasting time with e-mails and trying to contact someone there. The associate and probably the manager you talked to told you about the policy.