I waited in line for over an hour with only 3-4 people in front of me in line. It's supposed to be convenient but it's far from.
Not the service I've come to expect especially when it's already awful in the first place. I called on my cell to see if they can get a manager to help and waited on hold for about 15 minuted before the lady Scotty said they were not answering. It seemed like she even gave a wrong name to me.
I get to the counter finally and there are three people suddenly there but only two is assisting someone. No more pick up in store for me!
Product or Service Mentioned: Walmart Pick Up Service.
Reason of review: Poor customer service.
Monetary Loss: $15.
Preferred solution: Let the company propose a solution.
Walmart Pros: To never shop at walmart again.
Walmart Cons: Customer service representative, Waiting in long line for about an hour before getting assistance, No apology for long wait from associate, No urgency to the fact that i waited a long time.