Not resolved

I purchased two sets of boxers for my son for school and put them in a bag with all his clothes, pulled them out realized I grabbed the wrong size and tried to exchange also within a 24 hour period and was told they couldn’t. My son has NEVER even had these on and yet they could not allow for an exchange. Not a very happy customer!

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $30.

Preferred solution: Let the company propose a solution.

Walmart Pros: Cashier tried to be helpful.

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Would you wear a pair of underwear that someone else wore?


Were they still in the package? If not, take a minute to think if you would purchase an opened package of underwear for you or you family if you could grab a sealed bag that you knew hadn't been worn.

You are expecting them to take something back that no one will want to buy. Why should they take a loss for your error?