Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I was receiving fake emails telling me my Walmart order was ready for pick up--I had not ordered anything recently. I called customer service to have my online account disabled.

Now I cannot access my savings catcher rewards (about $35.00). I called to find out how to access and receive my rewards and was told that my complaint was "elevated to a higher level" and that I would receive an email or phone call within a week. Have not heard a word. I spend average $400 a month in Walmart.

I will not shop there again.

I believe the savings catcher program is insecure after reading some of these complaints. Also, I figure if walmart is comparing pricing of products that I am purchasing to those of competitors and i am receiving money back, why not just go back to competitors?

Product or Service Mentioned: Walmart Savings Catcher Rewards Program.

Reason of review: Savings Catcher.

Monetary Loss: $35.

Preferred solution: Full refund.

Walmart Cons: Difficulty in getting response to problem.

  • Savings Catcher Complaint
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