Las Vegas, Nevada
Not resolved

I purchased a gold necklace for my Husband at the Walmart in North Las Vegas, located at 1807 West Craig Road, phone number is (702) 633-6521. It cost approximately $280.00 and it was bought as an anniversary gift for him. Today (July 1, 2012) we took the same necklace to two different jewelry stores and was informed that the necklace is FAKE! The only real gold in the necklace is the 10K stamped clasp! The rest of the necklace can be picked up by a magnet.

I am in total shock! This necklace has been on his neck since the day I gave it to him - has never been taken to any jewelry store or repair shop - and it is totally impossible that it has been switched by someone else (we live alone and do not have guests) - but the fact remains the same - he has NEVER taken it off since the day I gave it to him.

I will do whatever I can to make sure that the world knows what type of quality jewelry - or should I say DOWN RIGHT FAKE AND FRAUDULENT gold that Walmart is selling to its customers.

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Walmart gold jewelry has very little gold in it, mostly base metal. I found this out the hard way.

I purchased two 10kt gold ropes and both turned black after sitting in jewelry cleaner, but lucky I bought a warranty and was able to get my money back as it was past the return date. Don't by Walmart jewelry.


I went to a demonstration at walmart by a company soon coming and was with my brain injured child who bought into this women swearing that their gold electroplated new line would always shine and gold was guaranteed to never wear off. A month later his necklace is metal color and he is so sad.

He used to have money before his accident and wanted to feel like back in the day. It made him feel so good. Now he feels like a jerk. The woman was a lyre Shame on you walmart!

If it's not bad enough you slave 4 yr old Chinese children in sweat shops to make your cheap products.

.shame on me for shooting walmart when I swore I would never! I have a 5 year old and could cry when I found that out!


I bought it too has a life time warrentee. San. Topez collection 4 out of 5 pieces look like *** after only 6 weeks waiting for the 5 th piece to go bad so I can send them all back together Macy’s needs to know how bad this product is because supposedly it will be sold in Macy’s not Walmart


Why don’t you just call them since you have a lifetime guarantee? My rope tarnished a on the clasp and they replaced it.


I was just going to buy a ring from them. They claim all of their jewelry is authentic.

Did they ever do right by you by giving you a refund or another necklace that was authentic?

I know this was a few years ago but I would appreciate your feedback. Thank you!

@Kelly R

NEVER. They denied all claims even going so far as I was trying to "scam" them.

Did not even want to help me in anyway except that would gladly take my husband's necklace along with the purchase receipt and sent them off to their "investigation committee." Yea, like I was going to give them that. They would then have all of the original information that I filed my claim with. I knew from the beginning that they were never going to resolve this. In any case, my thoughts for my husband's necklace still remain the same even though it is fake gold.

It resides in our jewelry box - in the costume jewelry section. Walmart is a horrible company.


It is fake! I bought it and got like a copper color in less than a week 14k gold plated


I was ripped off by walmart to the tune of over 800 bucks. I brought all of it to my local pawn shop And they told me it was fake.

I got 0 dollars for it!!! I tell everyone i know that all of walmarts jewerly is fake. I got a refund plus a credit for everything i bought at walmart jewelry counter. What does that tell you.


They want me to keep my mouth shut. I only go to a pawn shop to buy my gold now.


WOW! I am shocked that they would do anything for you.

The Walmart I was dealing with at the time wanted the item I purchased along with the original receipt - in other words, they wanted me to turn over the original necklace and the original receipt. I did not do that.

I felt that they were just trying more attempts in covering up what they had sold me. Glad to hear you got a refund.


I live in Mo and had the exact same thing happen to me. Bought a 14 K gold necklace only to find out it's fake. Walmart will not do anything about it, not even a simple gift card


This is horrible and I recently bought gold jewelry from walmart.. it specifically says on the tag 10kt gold.

does not have any indicators anywhere in the store on the packaging or anywhere else that would indicate otherwise real gold does not tarnish real gold does not turn your body not only is it illegal for them to misrepresent what they are selling but it is also highway robbery to sell a cheap metal such as stainless steel and spray it with gold color and sell it for gold prices...

so I say that to say I have contacted a lawyer and will be suing Wal-Mart which will turn into a class action lawsuite.. you should send me your info so the lawyer can also contact you


I just purchased the chain from Walmart that's 10 karat gold but it reacts to a magnet so I decide to go look up on Google and see if there's any other stories like mine and I found that Walmart is selling fake gold chains isn't that false advertisement here I'm buying a change taking this gold but I never had a chain that's gold stick to a magnet or react to a magnet and now I don't want the chain and I'm ready to take it back and file a complaint


Hi Kate, I would like to be a part of your class action lawsuit. Please contact me at if it's not too late.

My daughter had a mother's ring made for me after I survived a life threatening DVT, double pulmonary embolism and numerous trips to the hospital for renal failure, sepsis and anemia in 2016. The doctors weren't sure I was going to make it. Because I did the ring was a symbol of the kid's love for me but soon after the gold around the ring started to fade off. That's how I knew it wasn't real like they told her.

Even the receipt they gave her assures it is authentic gold. It's sad and I feel bad for her but it's Walmart's fault. I used to trust them.

If I can't trust them about this what else can I not trust them about? It would be best to buy from a real jewelry store or a pawn shop than take a chance with places like Walmart unless you don't mind fake jewelry.


Same thing happened with me. My boyfriends neck was green after a month.


I bought my junk at the Duarte, California Wal-Mart. Gold filled does not tarnish, but their junk is gold plated, and it says gold filled on their tag, and product.


Give the attorney name and number and then class action suit.


Walmart gold is exactly what they advertise. Other jewelry companies lie lie and lie to protect their overpriced jewelry.

It is called greed.

Walmart has never advertised it's chains as SOLID gold.

A magnet test is not even a good test to see what the base metal is. For instance a copper base metal would not be detected as a base metal with a magnet test.

When you buy gold the only test for purity is an acid test.

@Charles Sapienza

That's complete and utter *** any retailer who sells jewelry must state on the piece of jewelry or on the tag what the piece contains.. if it is gold it will say 10kt......

if it is gold over silver it will say 925 which is the indicator for Sterling silver then 10kt.. Wal-Mart in fact sells take jewelry that is advertised as really 100 percent gold..

and they will be sued because of it believe me.. so pass that along to your bosses and I have loads of proof that they are cheating people myself including.


Kate my name is Jean and I today had this imbarrising situation occur.I purchased for my birthday a gold figurro necklace even up graded to a cuban linked chain which totaled me 427 dollars. Which was in april.Today, I walk into a pawn shop for a 100 dollar loan and was refused in front of many customers and told it was fake.I have returned it and explained to the store manager of the situation.I mentioned i would be apeaking to a lawyer.It was embarrasing and iI was scared as *** I wouldnt get my money back and now god knows when it will return in my no money and no chain which left me eating spagetti with breakfast sausages for dinner.

And I hope walmaet and laywers see this and really think after the laugh about my dinner.. Im highly upset and hope someone will u see I googled to see if this happens' and found this thanks please update me on how you were compensated for your teoubles.thankyou .


We need to tell the Media.