On Saturday Feb 14 it was advertised on Walmart.com that Bumblebee Chicken Salad w/ crackers was on sale for 1.00 per case due to roll back. I ordered two cases and paid a total of 7.98 with shipping. I check out the order today (Sunday) and see that the weight is not correct on the Fedex site. I call Walmart.com and am told that it was a typo on the site and they will not honor the price they had advertised. Instead of contacting me about the issue, they sent me 2 individual packages which is what what I would normally get for 2.00. I was told that I would only get a refund if I refused the order and it would take up to 7 days for the refund to show up. Then they sent me an email to sign stating I will refuse the order and once I sign the refund process will begin.
Ive had issues with Walmart.com before and swore I would never shop there again. But when I heard of this deal I could not pass it up.
Not only do they ship out what they want without contacting me, I feel they should have to honor the sale as it was stated on the website.
More Review Details
|Discounts and Special Offers|
What I liked
What I disliked
- Customer service
- False advertising
- Reason of review:
- Pricing issue
- Preferred solution:
- Deliver product or service ordered
- Product or service
- Bumble Bee Chicken Salad
- Review category
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