False Advertisement on Walmart.com

2013 of 5072 Walmart reviews

On Saturday Feb 14 it was advertised on Walmart.com that Bumblebee Chicken Salad w/ crackers was on sale for 1.00 per case due to roll back. I ordered two cases and paid a total of 7.98 with shipping. I check out the order today (Sunday) and see that the weight is not correct on the Fedex site. I call Walmart.com and am told that it was a typo on the site and they will not honor the price they had advertised. Instead of contacting me about the issue, they sent me 2 individual packages which is what what I would normally get for 2.00. I was told that I would only get a refund if I refused the order and it would take up to 7 days for the refund to show up. Then they sent me an email to sign stating I will refuse the order and once I sign the refund process will begin.

Ive had issues with Walmart.com before and swore I would never shop there again. But when I heard of this deal I could not pass it up.

Not only do they ship out what they want without contacting me, I feel they should have to honor the sale as it was stated on the website.

This review is a subjective opinion of a user.
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Customer service
Price Affordability
Discounts and Special Offers

  • What I liked
      No items
  • What I disliked
    • Service
    • Customer service
    • False advertising

Reason of review:
Pricing issue
Preferred solution:
Deliver product or service ordered
Product or service
Bumble Bee Chicken Salad
Review category
review #595626 by

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2013 of 5072 Walmart reviews
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Aug 19, 2016 #1201140 Pompano Beach, Florida, United States

They currently are advertising a dash camera with 32 megabyte memory card included 41695 I ordered 3 and all they sent me was the memory card claiming no responsibility for the false advertising but if I want to take the time I can send the cards back and get a refund

0 0 Reply

Aug 29, 2015 #1026994

You HAD to know it was a typo! I don't shop at Wal Mart as a matter of conscience BUT I'm on their side regarding your complaint.

0 1 Reply

Jul 01, 2015 #1002103


0 0 Reply

Feb 16, 2015 #946274 Troy, Michigan, United States

if you normally get one pack for a dollar,Why would you think that you can get 12 for one dollar? LOL this is your very own mistake

8 2 Reply

Feb 16, 2015 #946362 Topeka, Kansas, United States

It was Walmart, the ad looked real so I (and a lot of others) thought we had found a really good deal. If there was any indication that the ad was not real, I wouldnt have done it. I dont see how its my fault for not being able to see what the person really meant. I took it at its face value.

2 1 Reply

Jul 01, 2015 #1002206 Orange, California, United States

Maybe you should have shown a parent the ad before getting your hopes up. An adult like your parents would know this was a mistake, but a three year old like yourself with less experience would not.

2 1 Reply

Feb 15, 2015 #946222

You should have used the brain the good Lord gave you and been able to figure out you wouldn't receive 12 boxes for $1.00. You should also have been able to figure out it was a type. Anybody should be able to figure that out.

7 2 Reply

Feb 15, 2015 #946255 Topeka, Kansas, United States

Really? And how was I to know that when it clearly said Rollback? Maybe they ordered too many and wanted to get rid of them. If you cant be nice, then shut up.

1 7 Reply

Jul 01, 2015 #1002207

No need to be rude when you are the one making the mistakes. Do your parents know you posted this review?

1 1 Reply

Jul 01, 2015 #1002208

No need to be rude when you are the one making the mistakes. Do your parents know you posted this review?

1 1 Reply

Feb 16, 2015 #946363 Topeka, Kansas, United States

I apologize for telling you to shut up. I cant tell what it should have said. I saw what it did say and took it as face value. Did I know it was a great deal? Sure did, thats why I ordered some. Did I ever question Walmart as to why they were on sale? Nope. As long as they arent expired, I dont care. Just pass the savings on to me and I took it.

1 0 Reply
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