I purchased a pool on Walmarts website and when I was checking out it told me that I would receive my pool by the 22nd of June. I was given the wrong tracking number and when I called the carrier they told me that the date that shows on the site is the date it arrives at the carrier facility and I would have to wait another week.
Terrible customer service, they say there is nothing that can be done and because it is freight that it will take longer. I got a "sorry for the misinformation" When I told them to cancel my order and I will refuse it.
They threaten to add 350 for shipping return. NEVER BUY FROM THIS COMPANY.
Product or Service Mentioned: Walmart Shipping Service.
Reason of review: Order processing issue.
Monetary Loss: $850.
Preferred solution: Full refund.
I didn't like: Return policy, Bad return policy scammerspoor cust service.