Not resolved
3.6
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1 comment

I orederrd 30 bottles of Glucerna for free 2 day delivery.

Came in 3. Delivered by Fed Ex to my front door.

The box was not heavy enough to hold the bottles and in fact the sealing tape was ripped at the end of the box. So when I attempted to get moved the entire tape came apart. I had bottles spilling all over the front porch of my house.

The quality of the shipping box was not sufficient for the weight of the product sent. I’m a senior citizen and had the box been sturdier I may have managed to get the box into the house easier.

Now surely the Fed Ex driver saw that and could have propped up the box versus leaving it flat.

Both Walmart and Fed Ex should be ashamed.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Poor customer service.

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h.kitchener
#1459750

Isn't Walmart wonderful? You might wish to try Amazon.com for your next order.