I ordered a Sony S3500 Blu Ray player on Walmart.com on 11/27. After a long wait I received the order on 12/6.
However instead of the S3500 I ordered I received a S2500! I then started a long and extremely frustrating return/refund process. As of today (12/18) I still have not received the refund. I used two Walmart gift cards for the purchase and one of which was discarded right away due to zero balance.
I had informed Walmart three times with card # to which I needed them to put the fund in, however they just did the opposite and couldn't resolve it in two weeks!
I costed me a lot of time and frustration sending emails to many different representatives without any result! Will never again buy from Walmart.com!
Product or Service Mentioned: Walmart Gift Card.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.