Resolved
2.5
Details
1 comment

I purchased numerous items online from Walmart and thru their outside merchants. All the items were shipped quickly to my home and arrived early, except for 1.And I let them know it is missing and That I need another sent asap.

Well that was 3 weeks ago and probably 100 emails later. And I have gotten nothing but the run around. Oh they did send a duplicate of a similar item which obviously I didn't need.

Oh and also I bought a cell phone Instore with a replacement insurance policy and am getting the same run around about that claim also. I want to let everyone know about the poor service when things go wrong.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Damaged or defective.

Monetary Loss: $135.

Preferred solution: Full refund.

Walmart Cons: Pricing and customer service.

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Anonymous
#1409039

resolved