Resolved
2.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
1 comment

I purchased numerous items online from Walmart and thru their outside merchants. All the items were shipped quickly to my home and arrived early, except for 1.And I let them know it is missing and That I need another sent asap.

Well that was 3 weeks ago and probably 100 emails later. And I have gotten nothing but the run around. Oh they did send a duplicate of a similar item which obviously I didn't need.

Oh and also I bought a cell phone Instore with a replacement insurance policy and am getting the same run around about that claim also. I want to let everyone know about the poor service when things go wrong.

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Damaged or defective.

Monetary Loss: $135.

Preferred solution: Full refund.

Walmart Cons: Pricing and customer service.

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Anonymous
#1409039

resolved