I bought Christmas Gift Cards for my employees in 2018 as I had done
from Walmart the last couple of years. I spent approximately $3000.00
dollars on gift cards.
In 2018 there was an issue of fraud with their gift cards. Someone had
somehow stolen the code numbers off the back of the card (inside job?)
even though they weren't scratched off. When some employees took the
cards to Walmart to use the were told the card had already been used.
I had 4 cards total to date that were compromised in this manner.
I had contacted Walmart and they had reissued me new cards for the first
ones discovered. Then I had another employee had the same problem with her card. I turned in the purchase paperwork and front and back of the card as I had done previously but they denied refunding saying they weren't responsible. What? It's my fault your company had sold me a compromised already used gift card?
I will never buy gift cards from Walmart again, if fact I won't even shop there again. As I told them keep your $25 if it's so important to you but you're losing thousands from future purchases. I've bought a TV, computers, inks, household supplies office supplies, business supplies.
Never again will not step foot in Walmart again. Terrible company policy.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $25.
Preferred solution: Full refund.