Sanbornville, New Hampshire
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1.0
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I placed an order on Dec. 20, 2015 with guaranteed delivery by Christmas.

My credit card was billed but I never received. UPS tracking information showed no activity for delivery. Today, December 26, I had to look up order # and contact Walmart.

Customer service claimed that the order did not ship because it was only available at stores. I asked why I was not notified, as the order went through and was available for online ordering and shipment wen I placed it.

"She" said that they wait for people to notify Walmart for a refund.

Thank-You Very Much, Walmart. Otherwise you would have kept the money, No?

I am not very pleased.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Walmart Pros: Usually predictable until today.

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Anonymous
#1085171

You're not alone. It's Dec.

28th and I'm still waiting on an order that I placed on Dec. 12. (It was supposed to arrive Dec. 22) Walmart blames FedEx and FedEx blames Walmart and Customer Service is a joke and both are conveniently located somewhere in India.

Demanding my money back tomorrow and I am NEVER ordering anything online from Walmart ever again! Amazon and UPS...here I come :)