there was a transaction in the amount of $1176.10 that i didn't make, i contacted WalmartMoneyCard as soon as i saw the transaction however i was told i had to wait until it posted to dispute it. needless to say its been 11 days and all they can tell me is that they are looking in to the issue.
The lack of empathy and understanding is disgusting!
I have been a customer for years and i am extremely how i am being treated after someone hacked my account and make purchase and i am not able to get my money back because they keep giving me the run around.
I have submitted disputes with REAL banks before and they DO NOT take this long to rectify the issue, specially if you've been a loyal and honest customer.
The lack or care of people these days is sad! I work hard to make $1100 that someone just took from me and I cant do anything.
i hope it made you all richer.. meanwhile i am sleeping in my car!
Reason of review: Green Dot bank.
Monetary Loss: $1176.
Preferred solution: Full refund.