Walmart has some real staffing issues in their North Mississippi store. There's one employee over in the returns department that is all attitude.
I hate to even have to deal with a return or their service department. This one woman acts like you're bothering her to get her to do her job and then she just does it with an ugly attitude. . Like she's not getting paid or something.
She's just real snotty like. Like she's the Walmart Queen or something. lol. I don't know if she just don't like certain people for certain reasons or she's just an old five letter word but you would think they would try to put people in the service area that likes to do their jobs and does it with a LITTLE bit of a smile.
I know you can't be happy all the time but I try to avoid her even when she's on the floor. She's not very service oriented or maybe it's like I said, because she seems to have a bias towards certain people. I'll leave it at that. She just seems like she's all attitude and no service.
Walmart needs to seed some anonymous shoppers into this store on a regular basis ( especially at peak times) and let them see what the customers have to deal with with some of these people. With some of them it's like you dread to see them at the counter. It's time for some of them to go. They've been there too long or they don't like their jobs..
A couple of them need to be working in the back or something if you're going to keep them employed, where they don't have to deal with the public.
They've just got nasty attitudes. I don't shop there an extra lot, I usually go to New Albany or Ripley for this reason, but I have shopped Walmart stores in Holly Springs since nearly the day they built the old one on the other side of town, They should have cut some of these people a long time ago and started fresh with a new building.
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.
Preferred solution: Employee training.
I liked: Location.
I didn't like: Service, Lengthy process to return defective item, 20 people in a line only 3 registers open, Customer service is all attitude and trouble.