Little Elm, Texas
Not resolved
3.5
Details
1 comment

Usually purchase two packages every three weeks from Walmart. This is the second time I purchased these cookies, looked at them, seemed ok from the top of the package.

Put groceries in my air conditioned car, drove home, opened the packages to dump into our cookie jar, all of them stuck together hard. It is pretty obvious that these cookies have been subject to hot storage. I doubt that Walmart received them in this condition.

Only way to break them apart was with a knife and then the broke. Second month in a row this has happened, Troubles with other groceries too

Reason of review: Bad quality.

Monetary Loss: $12.

Preferred solution: Let the company propose a solution.

Walmart Pros: Excellent customer svc, Great employees, Prices.

  • Walmart Roasting Cookies
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unfairhiringprastices
#1046632

Most likely the person that stocked them or placed them in heat had down syndrome or some other disability. I hate it when people like that are allowed to work due to alternative action.