I was trying to call the deli to ask if they had a certain type of chicken tonight. The operator transferred me to the deli FIVE different times and at no point did anyone answer.
I decided to hang up and call back and the operator then informed me that they must be on their lunch break and that "she guessed they will be back in an hour or so." I find it VERY hard to believe that the entire deli would be on lunch break for an entire hour and NO ONE could pick up the phone.
The operator did not offer to send someone to the back to check or anything. This is not the first time I've had poor custmer service with this particular location's customer service and I have never been the type to complain about customer service, but this is just plain ridiculous.