I ordered two tablets to pickup at the store. Silly me I thought it would be faster than standing around in the store waiting for someone to help us.
Everything went through fine, then I receive an email saying my order is being delayed due to a payment issue. I instantly log into my bank, there it is a pending payment to walmart.com. I use the chat option to contact support. I'm told thw order is in financial review.
Excuse me but why? Then I'm told the order is being rushed through and I could pick them up around 8pm. Go to walmart, low and behold no processed orders.They said to wait until morning. I waited until afternoon.
Still no order. This time I called, I was told yet again financial review. BS I was advised to cancel the order and purchase in store. So I ask if the money is refunded immediately, of course not it takes 5 days.
Now I'm really upset. I don't understand what the issue is. Someone should have called me if there was an issue. Now I'm being told it could be Monday or Tuesday before this is resolved.
I will never, ever use walmart.com again.
It is not faster, it is not easier. Its a nightmare.
Product or Service Mentioned: Walmart Shipping Service.
Reason of review: Order processing issue.