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I ordered two diapers online but received one diaper and a cat food. I called Walmart's customer service and I was told that they would send a replacement in two days since I paid for expedite shipment.

I waited and did not get my replacement, I tracked it and realized that they did not do the expedited shipment. I called their customer service and got the most disrespectful representative ever! No solution, nonchalant attitude, I was getting annoyed trying to express my frustration with their service and behold the lady was laughing at me, I was so shocked. Never again will I order anything from Walmart.

They are so unprofessional. I can't help but wonder how they got these inefficient workers, do they undergo training, are the calls monitored?

Product or Service Mentioned: Walmart Shipping Service.

Reason of review: Order processing issue.

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Anonymous
#1384502

How in the world can your order 2 diapers online?

I can see ordering a box of diapers online, but just 2 diapers?

This has to be a joke.