Victoria, British Columbia
Not resolved
1 comment

I bought 2 face creams from Walmart retail 28.99 each.

The first one I opened it gave me hives so I threw it out.

I took back the unopened one and they refused to let me return it, I asked for them to look up my credit card but she refused and would not let me even return it for store credit. It was ridiculous because she than told me to leave the store before I embarrass myself further. This lady has a serious negative attitude. She has not excuse for her attitude. Blonde hair (in ponytail) apparently she feels that she can treat people however she wants.

Walmart needs to instruct there rude customer service agents on manners because it appears this Walmart in Victoria BC is full of deplorable people.

This was a horrible experience and I will NEVER return to walmart again.

Monetary Loss: $29.

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Anonymous
#837092

If you don't have your receipt they aren't required to do anything. Its not their fault it gave you hives, anyway. Next time make sure you're not allergic to a product before buying TWO cans.