Walmart - I bought a chrome laptop on 3-15-15 now there are keys that will not work on this computer.
Today I took the computer back and tried to exchange it for another one.I was told that because it was over 15 days old I would have to send it back to dell myself. This computer is less than 90 days old and already there are problems!
If it was a virus or virus caused problem I could see not replacing it, with me sending it back to dell.This is a mechanical problem. I also have the 2 year extended warranty. I paid around 364.00 dollars for this. If Walmart does not replace with a new one I won't even buy a candy bar there anymore.
I don't like being like this but this is a lot of money to pay for something that is less than 90 days old and does not work. I purchase a lot of things from your store and I hope we can continue to do business. If this is not fixed I will have no choice but to take my business elsewhere. Thank you for your time.
Kenneth G. Redmon; email@example.com; (540)962-4598 Home phone. P.S.
I do expect a prompt response. once again thank you.
Reason of review: Warranty issue.
Monetary Loss: $364.
I didn't like: Warranty and service issues.