I bought a Blu Studio 5.0 on Walmart website for about $130. Later on before 30 after ppurchasing the phone I payed $20 extra for extended warranty.
I had it for 4-5 months and very pleased with the phone. But I decided that if I claim a file on the phone ill get my money back and have enough to buy a cheaper phone with extra money for school supplies. I called customer care and they asked me the reciept number and how much I payed for my phone and what happen, I told them the sound was cutting off and it had a little crack.They accepted my request and told me to ship the phone to them via ups with the label they provided me. They said after I ship the phone they will send me a gift card by MAIL.
But after 2 days that I shipped it I check my email and get a E-GIFT card. I didnt ask for a egift card but I figured out that you can print it and just use it like a card at a store so it wasnt big of a problem for me.
:) ps. I payed around $130 in total for the phone and I had said I payed a total of $147 and they gave me $147+tax which equal to $160.32 :)
Product or Service Mentioned: Walmart Gift Card.
Monetary Loss: $130.