I was shopping at the Walmart store in Fremont, Mi. today (10-10-2010) at 16:08:54.
I was self checking out, when all of a sudden I was told I could not use the self-check out and was "ordered" to use another register. The associate, then "suspended" my items already checked out and bagged. Then she moved me to another check-out, at which time I asked her why she was doing this, and her response was "I already told you why." I asked her about the stuff I had already checked out and she shouted at me to recheck them again. At this point, I walked over to Customer Service, and asked for the manager of the store.
A very young lady (Heidi) said she "would talk to the associate" about it. I went home very upset, called the store back and talked to a "les or Len." He said he would "look into it, but did not ask my name or phone number to follow up with me. I am so embaressed as to how I was treated.
People were staring at me like I had done something wrong, and I didn't. Why was I treated this way?
Product or Service Mentioned: Walmart Manager.