I went to the Money Center & picked up a new Walmart Money Card. I gave the agent $500 plus their fee.
The agent took my money and the card, processed the transaction and handed me back a card. When I tried using the card a couple days later I realized only $100 was placed on the card. Since I was away on business, I returned weeks later with receipt & card in hand. Walmart said they would check into it and call me...Never Happened!
I called back a week later and left a message for a call back... Again Nothing! I called again and was told that the card I have is not the card they loaded . I asked where is the card you loaded, they said they gave it to me!
They stated they reviewed tapes and the girl handed me the card I handed her. What liars! The girl takes the card & money and has it below the counter not visible to their cameras and they have no idea what card she gave me.. I asked them to research the real card that has my $500 and see who is using it since it's not me!!!
They said they didn't have to since they are sure the girl handed me my card! The receipt I have means nothing to these thieves and they don't even care enough to research! They already have your money!
If you took their money they would call the police! I wonder if I could call the police on them!
Product or Service Mentioned: Walmart Moneycard Prepaid Card.
Reason of review: They stole my money!.
Monetary Loss: $500.
Preferred solution: Full refund.