I purchased a repeat-lifetime warranty balance when I had tires mounted. I had used it twice before and it had been 6K miles and I took my truck to have the tires balanced.
I was paged to return to the service area and told to go into the service area as the cashier held to door for me (I am a Senior with bad knees and back and I use a cart for support) The technician told me they would not take my tires off or balance because of "mechanical problems." I asked what problems and he indicated uneven wear. I knew then I would need a front end allignment, but I still needed the balance. During the discussion a large younger man in sunglasses and shorts began telling me to get out or he would call the police. I asked who he was and he refused to tell me.
He did not have a badge, but said he was a supervisor when I asked. He accused me of stealing the item in my cart (my prescription-paid for and sacked) and he would have me arrested. He repeated the threats and I realized that escalation was of little value, so I told him his level of intelligence and attitude would probably not allow for further job advancement.
I tried to speak with a store manager, and I tried to file a complaint with corporate offices. Both times=SILENCE.
Product or Service Mentioned: Walmart Cashier.