I went to the Walmart on Buena Vista Rd. in Columbus, GA.
I went to exchange a video game that I bought a few days ago because the video game wasn't working properly. I went to customer service and the customer service rep was having a side conversation with friends, while I waited in line for 30 minutes. When she did turn her attention to me she appeared to not know what she was doing and was no help to me to exchange my video game.
The lady was not helpful to me and I couldn't exchange my video game forcing me to go to another Walmart to exchange my video game. Terrible customer service!
Reason of review: Not as described/ advertised.
Walmart Cons: Customer service, Long waits, Management, Service.