Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality
Value for money
1 comment

I contacted customer service at least 10 times speaking with many representatives but none were able to help without an account number. I purchased a WalmartMoneyCard preloaded with $40.

I went outside to register the card but the internet on my smartphone was unstable so I decided to do it at home. When putting the packaging in my pocket I must have accidentally dropped the card itself somewhere because when I got home I realized the card was gone.

The store clerk recommended contacting the customer service department which makes deems the receipt I was given worthless. I spent two hours contacting customer service hoping someone could help but no one could do anything without an account number.

Product or Service Mentioned: Walmart Moneycard Prepaid Card.

Reason of review: Poor customer service.

Monetary Loss: $41.

Preferred solution: Full refund.

Walmart Pros: Price.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Walmart Money Card is no good, cause my card was lost. Plus my deposit was on there and they will not refund my money.

So I advise no one to purchase one at all.

Do not waste your time on that. Choose someone else that is better off.