Not resolved
3.0
Details
Customer service
Diversity of Products or Services
Product or Service Quality
Staff
Value for money
Website
1 comment

I contacted customer service at least 10 times speaking with many representatives but none were able to help without an account number. I purchased a WalmartMoneyCard preloaded with $40.

I went outside to register the card but the internet on my smartphone was unstable so I decided to do it at home. When putting the packaging in my pocket I must have accidentally dropped the card itself somewhere because when I got home I realized the card was gone.

The store clerk recommended contacting the customer service department which makes deems the receipt I was given worthless. I spent two hours contacting customer service hoping someone could help but no one could do anything without an account number.

Product or Service Mentioned: Walmart Moneycard Prepaid Card.

Reason of review: Poor customer service.

Monetary Loss: $41.

Preferred solution: Full refund.

I liked: Price.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Cancel
Anonymous
#1601775

Walmart Money Card is no good, cause my card was lost. Plus my deposit was on there and they will not refund my money.

So I advise no one to purchase one at all.

Do not waste your time on that. Choose someone else that is better off.

You May Also Like