State: Illinois City: Chicago Clear all filters (77 of 8035 reviews match)
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1.0
Details
My card was stolen. I called the customer service line to report it. The rep stated that someone used it and that I would have to wait 30 days to place my complaint. He gave me three different dates to call back to place my complaint.
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1 comment
AuspiciousArcticHare318
#1715167

Lost $250,00 because of a Walmart Visa Gift Card glitch and there is no way I have found to speak with a real person. Just robots asking questions that don't address my proble...

Review
#1567375 Review #1567375 is a subjective opinion of poster.
Cons
  • Incompetence
  • Wasting my time
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
On September 6, 2018 I saw and purchased an Adult Tricycle at Walmart on line. The ad stated if I had it delivered to the store and called ahead I would get a complimentary assembly. It was to arrive at the store on Sept. 10. I tried to call the store at 8337 S....
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1 comment
Anonymous
#1571140

Typical walmart many promises but nothing happens. The customer is not the top priority any day. When you pay for cheap that is what you will get.

Review
#1365817 Review #1365817 is a subjective opinion of poster.
Reason of review
Promises not kept to assemble Bike
Preferred solution
Deliver product or service ordered
2.7
Details
I purchased a gift card for my son and it was stolen. I contacted the Walmart Gift Card Division but it's all automated and no option to speak to a live person, therefore I called the Walmart Store where I purchased the card and they couldn't or rather wouldn't help me...
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1 comment
Anonymous
#1409747

I expect that if you got a $20 bill in change at Walmart and it was stolen you would want them to replace it as well. Gift cards are just like cash. Secure them just like you ...

Review
#1156000 Review #1156000 is a subjective opinion of poster.
Reason of review
Poor customer service
Went to try on some shoes and the salesman named Al refused to let me try on a size 4 at first. I have been a size 4 since high school but this salesman insists I am a size 7. I finally tried on a 4. He spent 5 minutes trying to get the shoe on my foot this after he...
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4 comments
Anonymous
#1236436

I can only wear the Magnum sized condoms.

Review
#948620 Review #948620 is a subjective opinion of poster.
Cons
  • Rude shoe salesman
Reason of review
Poor customer service

Walmart - Customer Care Review from Chicago, Illinois

Coming here to cash your check is like going to the dmv. The line are to slow, they have five resters with only two people working. I will never come here again. They have poeple leaving for lunch without no one to replace them. Real sad.
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Review
#945080 Review #945080 is a subjective opinion of poster.
Reason of review
Poor customer service
Been really hot in Chicago lately but at my local Walmart a family named the Bundys have decided to move into the frozen department because they don't have air conditioning at home and they knocked their whole neighborhoods electricity out when they bought some cheap...
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6 comments
Anonymous
#1232580

LOL

Review
#940282 Review #940282 is a subjective opinion of poster.
Reason of review
Other customers
I am still waiting to be contacted by Walmart about the racism that I experienced at your Supercenter location at 4650 n west ave in Chicago. I guess people see me as some race-baiting neurotic but I can assure you that I am not. This is actually the first time in a...
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16 comments
Anonymous
#1216341

Talk about racist??You just called people down who have less than you LMAO.Get over it.

Review
#919858 Review #919858 is a subjective opinion of poster.
Reason of review
Damaged or defective

Worst experience ever at Walmart today and racism

3.3
Details
I am a podiatrist with my own practice and I make over $200,000 a year. I can pretty much shop anywhere I want to in my town, but I choose Walmart. I didn't appreciate the treatment I received today. Everyone is always acting suspicious of me in the parking lot and locking their cars obnoxiously to make sure that I hear them. I am black, so naturally I would be followed around by security all through the store. I know when I see the same person constantly throughout the store, they are store security. I am going to file a complaint on that one. I get to the register to check out and this a *** Beevus and Butthead cashier wouldn't talk to me at first even though I greeted him (probably because I am black as well since he greeted the white woman in front of me). He put all of my items in the wrong bags: Chemicals with food, frozen and cold items with warm. I debit for $100 and he shuts the door without giving me my change. I guess it is unusual in his mind for a black lady to come into Walmart and pay with anything but food stamps or WIC. This happened at the Walmart Supercenter on 4650 N West Avenue in Chicago and I would like a representative from Walmart to contact me or I will be contacting officials to make a complaint.
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48 comments
Review
#918851 Review #918851 is a subjective opinion of poster.
Cons
  • Racism
Reason of review
Poor customer service

Walmart in Chicago, Illinois - Replacement of missing order

2.0
Details
I ordered an iPad for my son and had it shipped to Chicago. It was supposedly placed by the mail boxes. It was part of a larger order and other items in the order were received. First I was told it was sent to the wrong address. These idiots sent a $12 shower caddy requiring a delivery signature, but a $500 iPad was left by the mailbox. Getting it replaced is an ongoing nightmare. Customer service is at best worthless. Everyone "wants to help" and "are so sorry", but still the issue isn't resolved. Warning-don't buy anything of value from Walmart and have it shipped.
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1 comment
Review
#906559 Review #906559 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Full refund

Contact Walmart Customer Service

Mailing Address:
Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
Phone:
(800) 925-6278
All Walmart Contacts

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Walmart needs to get off its high horse!

At Crestwood, Il. The Walmart check out experience is a mess. The self check out is nothing but problems. If you go before 7 am, and the machine makes a mistake, they can't even fix the problem. I was told to either wait 15 minutes or buy a candy bar to get the cash back that it didn't give me in the first place. After today, I am quitting Walmart and using Ultra foods which is right across the street. After my bad experience at Walmart I went to Ultra foods. OMG! Ultra is so much better in so many ways. They have good prices, better variety and nicer customer service, which by the way, Walmart has none to little customer service. I see disgusted customers all the time! THERE IS BETTER SHOPPING!
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2 comments
Review
#900266 Review #900266 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$40
Preferred solution
Let the company propose a solution