State: Illinois City: Jacksonville Product: Walmart Prescription Refill Clear all filters (1 of 46 reviews match)

Walmart - Pharmacy complaint

I called in my medications two days early they said it would be ready the next day after 5pm. I went to get my medications two days later and the pharmacy was closed for renovations, I was totally out of my medications and one was blood thinner . They should have had a recording saying they were closing but nothing. I ended up driving 150 miles around trip to get my meds because no one had the decency to put a recording on the refill line The only good thing was a lady named Hallie who responded to my problem. She was so nice and tried to do every thing possible to alleviate the situation. Even though it was out of her hands she did a wonderful job representing Walmart. She deserves a raise. She truly went out of her way to help. If it hadn't been for her I would have gone to another pharmacy for good
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#1103361 Review #1103361 is a subjective opinion of poster.
Walmart Prescription Refill
Reason of review
Poor customer service

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