Went to Walmart yesterday. Bought a few groceries and a gift card as a Christmas gift.
First I waited in line almost half an hour until a department manager opened another lane. I asked her if she would put $50 on the gift card. She told me she can't ring up the gift card because she didn't know how. A sales associate came over and he knew how to ring up gift cards but neither one of them could figure out why this particular gift card was not ringing up.
Another manager came over and verified that the gift card was used. Why are you selling Christmas gift cards that others have used already? So I got another gift card. After the department manager rang me out I looked at my receipt and saw that she charged me twice for three grocery items.
Stood in line at customer service for another twenty minutes to get the additional charges taken off. I'm done with Walmart.
Product or Service Mentioned: Walmart Gift Card.
Reason of review: incompetent employees.
Preferred solution: Train employees correctly.
Walmart Pros: Prices.
Walmart Cons: Long waits, Customer service, Management.