This summer during the school holidays I bough a Nintendo Wii for my nine year old daughter and ten year old son. First of all they sold me games for teens which. When I tried to return them they gave me a hard time because the game was opened. I understand that people make copies off these games and that there is a strict return policy. However here is a few details about me. I am white, and I am a registered nurse and I am female. Now If I were a black teenaged boy or man I could undertand if they were suspicious because most crimes are commited by black males between the ages of 15-29. However I am older than 29. I have a degree in nursing and would never do anything illegal.
Here is my story. I tried to return the Nintendo Wii and they told me that I cannot return electroinc merchandise. I told them that my children were not concentrating on their school work and I was return the game system for that. I had purchased over $300 games for them. When they returned to school I was hoping that they would concentrate on their homework before doing anything else. However things did not work out th way I wanted. Now before anyone can judge me on my discipling my children I have disciplined them. When my son got back a math test with only 85 percent I told him that he was ***. He had missed easy questions. My daughter did poorly on a spelling test. I let her know how disappointed I was and told her she could not visit her father whom I am seperated from. Her father is a deadbeat dad and it would be best if she did not see him this weekend. Needless to say the courts said I cannot keep him. (a deadbeat dad who starves his children) from seeing his children. Then when I found them playing on the Wii instead of doing their homework I hit them with a tree branch leaving welts on their backside to remind them of what they should do first.
Now back to my complaint. I tried returning all the games and the game system. Since I did not have the receipt with me I could only get store credit. I tried arguing an incompetient, manager, CSM, and sales person and still only got $140. I looked around the store and lost the $140 gift card. I let the manager know that I lost the gift card and he refused to replace it even though I only got it a few minute ago. I bet some black stole it and instead of returning it like he should he kept it for himself.
I would like my gift card replaced. I would also like to get cash for the $140 that was swipped from me and to make up for the poor treatment I recieved I feel that out of a good gesture I should get a $500 gift card along with the $140 I was cheated out of. That makes $640 in total. Also I should be able to return the other games and the game system as it is interfering with my children's education. Nintendo Wii's are very rare to get and someone with better children could buy one. Again there is nothing wrong with my children. They get these bad habits from my lazy *** ex whom I hope to cut off all contact with so that I can raise them myself.
Product or Service Mentioned: Walmart Manager.