1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
3 comments

I bought the boat set for around $37 with 25% discount on June 15, 2017.The store was closing so the sales were final as they said.

So I didn't keep the receipt but I made a big mistake. Today (July 6) about three weeks after I bought the boat set, I opened it with my 8 year old daughter. We were both shocked to find the item was a used one, it's dirty with mud, animal hair and 4 CUT HOLES! The oars were missing, too.

This is the most ridiculous shopping experience I've ever encounter in my life (I am 47 years old), and it's happening in the U.S.A! Now the store is permanently closed, I therefore took it to near by 2 walmart stores, but they wouldn't return or exchange because they don't carry that item. I contacted the coporation's customer service, she adviced me to try more stores to get exchange or return. To me this is extremely upsetting that Wal-Mart resell an returned item and didn't even check the content.

The item is actually sealed and resold as a NEW ITEM!It's very unbelievable to me.

Reason of review: Damaged or defective.

Monetary Loss: $30.

Preferred solution: Let the company propose a solution.

I didn't like: Deceiving product.

Had an Experience with Walmart?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1360536

This makes you look foolish.

And stop speaking for your daughter

aliens_amoung_us
Las Cruces, New Mexico, United States #1352278

people return stuff all the time without a receipt, provided it's within the return policy timeframe

Anonymous
#1348221

this store isnt closed........... heres web page for this specific store

https://www.walmart.com/store/1208/whats-new

You May Also Like

Walmart - Quality Pets/starvation policy is knowing willful cruelty of Puffers Walmart "When I found Green Spotted Puffer fish at Walmart in February 2015., I was shocked. All were emaciated and suffering from fin rot, ich, flukes, and parasites. The associate warned..." Read more Walmart - Horrible Scam Walmart "Ordered elevated dog bowl from Walmart.com and my account was charged to Walmart. When the item arrived, it was damaged and had obviously been used. Contacted Walmart immediately but they..." Read more Walmart - E-gift card Walmart "Website states the recipient will receive within minutes usually, it has been over 24 hours and still nothing they took my money immediately out of my account but still have..." Read more WALMART CREDIT CARD BANK Walmart "This store along with several other stores or companies uses "Synchrony Bank" which is the new name for GE Money GE Capital Retail Money Bank GE Capital Retail Bank for..." Read more Frontgate - When a pledge is just a pledge.  3 Attempts at delivery and each time the product was damaged!!! Frontgate "Originally ordered the Palermo outdoor Lg Sq Table/Chairs set on July 17, 2017. First and second deliveries showed up with either glass broken and/or cheap plastic piece that holds table..." Read more Precision Tune - They lied and put my life in danger. Precision Tune "On Thursday, September 14, 2017 .. I went to the precision tune in Wilson, NC for a routine oil change, tire rotation, and tire pressure check. I live 45 minutes..." Read more Calatlantic Homes - Buyer Beware Calatlantic Homes "Garage door wood shrunk and left unpainted grooves in door. Builder says "sorry, paint touchup already done". Ours is the only garage door on street that looks this bad. This..." Read more Lazada Philippines - Paying without the item Lazada Philippines "Yesterday I got my order its Piedras earring two in 1 upon delivery the amount I was paid off in the receipt is with the amount of the other item..." Read more