Here me out: My wife triple neg breast cancer survivor works at Walmart. The store in question is not a 24 hr store tho the site says it is.
At closing my wife asked a customer to head to the cashier store is closing. Customer became irate threatening to slap her. Night manager (male) was no where to be found but was aware of the problem. Customer's son (gang member) proceeded to threaten my wife bodily harm.
Still no manager in sight, my wife responds "it is not ok for you to threaten me while I am at work, if you want to continue I am off work in 1/2 hour". All present cashiers heard and witnessed all that took place. As days went by the customer came into store requesting my wife (always on day off). The customer's husband went as far as to call and request information about my wife (operator and wife good buds).
A month goes by and my wife is called into the office by the same night manager who did nothing to stop or intervene the problem that night and proceeded to coach her (disciplinary action). They, in the end made her step down from CSM claiming (night manager) he only heard my wife and not the customer threatening (this incident took place for over 20 minutes) but when questioned he slipped up and admitted he heard more than he claimed. Apparently this irate customer complained to corp. so loudly they had to do something and the night manager lied to save his butt.
So theres a glimps into what happens when YOU the customer start complaining about nothing but just because you did not get your way. You destroy lives due to your self entitled ways. My wife depends on the insurance for her cancer she fought so hard to over come. She went to work BALD ppl a display of strength and courage that I doubt most of you could muster, I know I could not.
Take a day or so to think about what exactly your going to complain about and why.
By days end I'm sure you'll have either forgotten about it or realized it's not worth all the trouble. You never know who's life your affecting just because you acted in haste and out of anger.
Reason of review: poor management .
I liked: To never shop at walmart again.
I didn't like: How they treat their associates.