Not resolved
2.7
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
1 comment

When I checked online at the Navarre Ave Oregon Ohio Store at 6:30PM on 9-18-18 to see if my prescriptions were ready, the system said all 5 prescriptions were already picked up. I didn't pick them up, so I called the main pharmacy to check, their computer said the pharmacist wanted to talk to me so it transferred me to a male associate.

I gave him my name, he didn't ask for a spelling of my last name or a birthdate and I never heard him give me his name. All he said was "you have 5 prescriptions to be picked up, we close at 9PM" and then hung up on me. He didn't even give me a chance to let him know that the computer system was showing my prescriptions already picked up.

With all the pharmacies in this area, you would think that the person wouldn't have been so rude. So guess what, I will be taking my business elsewhere.

Tim F

Product or Service Mentioned: Walmart Prescription Refill.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Walmart Cons: Rude person answering my call.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1563644

Big box stores are not good on the phone. Go to a small, local pharmacy and pay more, or maybe not.