Not resolved

Bought a laptop on the Walmart website. Ran very slow.

Contacted HP. Was told that the laptop was sold in October 2018 and was out of warranty. Bought the laptop in May 2019. Walmart wouldn't take it back even though tried to return in June 2019.

Offered a shipping label to send it back to third party vendor. In other words, Walmart sold the laptop on its website, charged my credit card and then refused to take back the defective item.

Basically said tough luck. The vendor is obviously a fraud and Walmart doesn't seem to care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $400.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Apparently, Walmart has a problem with this type of stuff---vendors sell something at the Walmart website and when/if anything goes bad, Walmart refuses to help. Probably best to not buy anything from and, if you must buy online, go to which appears to be more helpful when problems arise with vendors.

Amazon asserts more discipline with outside sellers whereas Walmart seemingly doesn't care.

They are still counting on the name Walmart and if they lose a few customers, it matters not. Others will still come to be fleeced.