Lincoln, Nebraska
Not resolved

I had Walmart rotate my new tires for the first time. When driving home, my steering wheel started shaking real bad.

I called them to explain the problem. A manager was nice enough to tell me they'd balance my tires for free and get me in as soon as I got there. The next day I drove all the way back across town to Walmart. When I got there two hours before they closed, the lady at the auto counter informed me they couldn't get me in today.

I WAS UPSET! The next morning I had to work so my wife took my truck all the way back to Walmart...AGAIN. It took them two hours to balance my tires. The shaking only got worse.

I then went to cross Dillon tire on west O street to see if my truck had a problem.

After checking they informed me the two front tires were off balance by more then 5oz. After the charge of $45, my truck ran perfect.

Never get auto work done at Walmart.

Product or Service Mentioned: Walmart Tire Rotation.

Monetary Loss: $45.

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