I ordered a wicker patio set; two chairs, love seat and coffee table. It was supposed to arrive within in a week.
Three weeks later it was reported lost in transit. Wall Mart accepted no responsibility, blaming the third part shipper "Same Day". Wall mart refused to send me another set, claiming the only thing they could do was refund my money so I could go online and re-order it myself.
That is "garbage", they could certainly arrange another in their inventory to be shipped priority as a courtesy for their mistake. After a month i have no patio furniture, i am still waiting for my refund, and no one has accepted responsibility for the worst case of customer service i have ever experienced
Monetary Loss: $500.