Purchased Roku Device At Walmart In October 2017. Purchased 2 year Care Plan wit it.
Big Mistake. Contacted WalmartCarePlan Carrier. I Told Them Device Is Not Working Properly. They Wanted Me To Take Unit To Nearest UPS Center, Have It Shipped To Them, And They Would Issue A Coupon for another unit.
Really ??? I have To Pay To Ship A Small Unit To Them, When I have A Large Walmart 500 yards from My House ? Not Only That, I have To Pay To Ship The Unit To Them ??? a $ 40.00 Purchase ?
RIP-OFF. Do Not Under any circumstances get a Care Plan. If You Ship An Item Back To Them, I Guarantee it Will Be At Least Three Weeks To Get It Back.
So...You will not have Roku Device For That Time. Not Worth It.
Reason of review: Warranty issue.
Monetary Loss: $33.
Preferred solution: Full refund.
I liked: Walmart was ok prior to this.
I didn't like: Bad customer service.